The note app a generation stored a decade of notes in, then watched raise prices repeatedly. A useful case study in what switching costs feel like from inside.
This entry is written from the 3 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
The pattern in the sources is regret. Only 38% of owners say they would buy it again, and satisfaction falls from 7.8 to 5.3 out of 10 by the two-year mark.
The software does not get worse; the bill does. The switching cost is what keeps people paying rather than satisfaction.
Price rises without matching new features are the dominant complaint. Users describe years of accumulated notes as the only reason they stayed. Migration away is technically possible but tedious.
Worth it for: People already holding a large archive there; Anyone who relies on the web clipper; Users who will pay for stability. Think twice if: You are starting fresh today; Price increases would be a dealbreaker; A cheaper app covers your needs.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 7.4 / 10 |
|---|---|
| First week | 7.8 / 10 |
| One month | 6.6 / 10 |
| Six months | 5.8 / 10 |
| One year | 5.4 / 10 |
| Two years or more | 5.3 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Long-time paying users explaining why they left.
Analysis of the pricing changes and user reaction.
Power-user community discussion of the changes.