A password manager that works well and moved from perpetual licences to subscription, which its longest-standing users have never entirely forgiven.
This entry is written from the 3 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
On the evidence gathered here, yes. 81% of owners say they would buy it again, and satisfaction is still 8.0 out of 10 two years in. Reliability over many years is rarely questioned.
Steady. The complaint that persists is about the business model, not the software, which is an unusual split in this catalogue.
The licence-to-subscription move remains a live grievance. Users who bought lifetime licences report reduced support. Free and open-source alternatives have improved.
Reliability over many years is rarely questioned. Sentiment across the ownership period stays close to flat, which is rare: it reads 8.2 out of 10 in the first week and 8.0 two years later.
Worth it for: Households sharing credentials; Anyone using several devices and platforms; People who want support and polish. Think twice if: You object to subscriptions on principle; You would self-host a vault; A browser's built-in manager covers you.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 7.6 / 10 |
|---|---|
| First week | 8.2 / 10 |
| One month | 8.1 / 10 |
| Six months | 8.0 / 10 |
| One year | 8.0 / 10 |
| Two years or more | 8.0 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Technical community thread on the move away from perpetual licences.
Owner reaction to the licensing change.
Current plan structure and pricing.