Excellent hardware sold by a company that broke its own app in 2024 and spent a year apologising. Owners who bought before that update learned something important about buying into a software-dependent speaker.
This entry is written from the 4 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
It depends on how you will use it. 62% would buy it again, which means roughly 38% would not. Owners no longer trust the company not to change the software under them.
The hardware does not change. What changed for a lot of owners was the software they were required to use, and the memory of that has not faded.
Owners no longer trust the company not to change the software under them. Some features from the old app took a year or more to return. Speaker usefulness is entirely gated on the app continuing to work.
Worth it for: Existing Sonos households; One-speaker rooms that need real sound; People who want spatial audio without a surround system. Think twice if: You want a speaker that works without an app; You were burned by the 2024 app update; Cheaper powered speakers would do the job.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 8.5 / 10 |
|---|---|
| First week | 8.8 / 10 |
| One month | 7.6 / 10 |
| Six months | 7.0 / 10 |
| One year | 6.9 / 10 |
| Two years or more | 6.9 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Documentation of the legal filings over the app update.
Detailed account of what the update broke and for how long.
Specialist review of the speaker's sound quality.
Reporting on the length of the bug-fixing process.