An excellent soundbar attached to a company that broke its own app in 2024 and spent a long time repairing the damage. The hardware was never the problem.
This entry is written from the 4 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
It depends on how you will use it. 58% would buy it again, which means roughly 42% would not. The app failure is the defining event of owning Sonos in this period.
For anyone who owned one through the app rewrite, this is the clearest case in the catalogue of a product getting worse after purchase without the hardware changing.
The app failure is the defining event of owning Sonos in this period. Arbitration and class-action processes were opened over it. Trust in software-dependent speakers took lasting damage.
Worth it for: People who want one bar to do everything; Anyone planning to expand to surround; Households already using Sonos. Think twice if: You want speakers that work without an app; You would not tolerate a software regression; A cheaper bar would satisfy you.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 8.2 / 10 |
|---|---|
| First week | 8.8 / 10 |
| One month | 7.4 / 10 |
| Six months | 6.9 / 10 |
| One year | 6.8 / 10 |
| Two years or more | 6.8 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Analysis of the app rewrite and its effect on owners.
Detailed account of the software failure and response.
Legal process arising from the app update.
The company halting launches to repair the software.