Humane's screenless clip-on AI wearable launched in April 2024 for about $700 plus a $24/month subscription, answering voice queries with a camera and a palm-projected display. Reviewers panned it as slow and unreliable, and after HP bought Humane's assets for $116 million the Pin's servers were switched off on February 28, 2025, leaving the device essentially useless.
This entry is written from the 5 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
The pattern in the sources is regret. Only 3% of owners say they would buy it again, and satisfaction falls from 6.5 to 0.0 out of 10 by the two-year mark.
Six months in, owners were still waiting on promised updates for a device reviewers had called slow and prone to overheating, and its charge case had been recalled for fire risk. In February 2025 Humane announced the shutdown, and after February 28 the Pin lost calling, messaging and AI features, with refunds only for buyers inside a 90-day return window.
Refunds only for units shipped within the last 90 days, leaving earlier buyers with nothing. Charge case recalled for fire risk with no remedy offered. Promised software updates never rescued the device.
It is a real product that works, but its launch reception (95 out of 100 for hype) ran well ahead of how owners feel about it later. Refunds only for units shipped within the last 90 days, leaving earlier buyers with nothing. That gap is what the regret score measures.
Worth it for: Collectors of failed gadgets; Tech-history curiosity seekers. Think twice if: Anyone wanting a working AI assistant; People looking to replace their phone; Second-hand bargain hunters.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 6.5 / 10 |
|---|---|
| First week | 4.0 / 10 |
| One month | 3.0 / 10 |
| Six months | 2.0 / 10 |
| One year | 0.5 / 10 |
| Two years or more | 0.0 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
The $700 Pin stops connecting to Humane's servers on February 28, 2025 and data is deleted; refunds only for units inside the 90-day return window, with prorated subscription refunds.
HP buys Humane's assets for $116 million; shipments before November 15, 2024 get no refund, and early adopters on Reddit voiced anger at being left with a paperweight.
Calling, messaging, AI queries and cloud access end at noon PT on February 28, 2025; only units shipped on or after November 15, 2024 qualify for a full refund.
Roundup of Wired (4/10), The Verge (4/10), Engadget and Washington Post reviews: some praise for translation and natural interaction, but slow, overheating and unable to replace a phone.
About 10,500 charge cases recalled for overheating; no remedy is available because Humane is no longer in business, so owners are told to discard them.