Samsung's flagship earbuds, launched into a quality-control problem serious enough that shipments were paused. The redesigned stems also introduced a physical fragility owners noticed quickly.
This entry is written from the 4 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
It depends on how you will use it. 54% would buy it again, which means roughly 46% would not. Confidence in build quality never fully recovered from the launch problems.
Owners who got a good unit settle into liking them; the drop in the aggregate comes from the share who hit charging or build problems early.
Confidence in build quality never fully recovered from the launch problems. Charging faults reported by a meaningful number of owners. Damage to the stem design is difficult to repair.
Worth it for: Galaxy phone owners who want the tightest integration; People buying well after the launch batches; Anyone who wants Samsung's spatial audio. Think twice if: You use an iPhone or a non-Samsung Android; You want a build with no question marks; You are hard on small accessories.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 7.7 / 10 |
|---|---|
| First week | 8.2 / 10 |
| One month | 7.0 / 10 |
| Six months | 6.6 / 10 |
| One year | 6.4 / 10 |
| Two years or more | 6.4 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Reports the shipment halt and the defects that prompted it.
Details the physical weakness in the redesigned stem.
Coverage of widely reported charging failures.
Owner reports of the charging fault and Samsung's response.