Riders describe it as the most fun thing they own. It is also the subject of a US regulator recall, injury reporting and active litigation over the failure mode riders call a nosedive. Both facts belong in the same paragraph.
This entry is written from the 4 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
The pattern in the sources is regret. Only 55% of owners say they would buy it again, and satisfaction falls from 9.0 to 6.4 out of 10 by the two-year mark.
Enthusiasm is high until the first nosedive or the first time you read the injury reporting. This is the rare product where the regret is measured in hospital visits, not buyer's remorse.
A single nosedive can end both the fun and the ownership. Regulator and legal action has damaged confidence in the safety case. Insurance, gear and repair costs mount on top of a high purchase price.
It is a real product that works, but its launch reception (86 out of 100 for hype) ran well ahead of how owners feel about it later. A single nosedive can end both the fun and the ownership. That gap is what the regret score measures.
Worth it for: Riders who accept a real injury risk knowingly; People who will wear full protection every ride; Short off-road and campus trips. Think twice if: Commuting in traffic; Anyone who cannot afford to be injured; Riders unwilling to read the recall notices first.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 8.8 / 10 |
|---|---|
| First week | 9.0 / 10 |
| One month | 7.8 / 10 |
| Six months | 6.9 / 10 |
| One year | 6.5 / 10 |
| Two years or more | 6.4 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Reporting on the recall and the injury reports behind it.
Litigation reporting on the nosedive failure mode.
Summary of regulator warnings and legal claims.
Overview of the litigation and reported harms.