Convenience with a lock-in attached. The machine is cheap, the pods are proprietary, and the barcode system means you buy coffee from one company for as long as you own it.
This entry is written from the 3 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
It depends on how you will use it. 55% would buy it again, which means roughly 45% would not. The pod bill becomes the real story of ownership.
Convenience keeps its promise while the running cost becomes visible. The regret here is almost always arithmetic rather than disappointment.
The pod bill becomes the real story of ownership. One model drew a lawsuit over its performance. Owners who move to ground coffee describe the lock-in as the regret.
Worth it for: People who want coffee in under a minute; Offices and guest use; Anyone unwilling to learn espresso technique. Think twice if: You object to proprietary consumables; You drink several cups a day; Waste from pods bothers you.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 7.8 / 10 |
|---|---|
| First week | 8.4 / 10 |
| One month | 7.4 / 10 |
| Six months | 6.7 / 10 |
| One year | 6.4 / 10 |
| Two years or more | 6.4 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Collects the recurring owner complaints across the range.
Legal action relating to a Vertuo model's performance.
Full review covering convenience, cup quality and pod economics.