Excellent NAS software attached to a company that tried to lock owners into its own branded hard drives and then partially reversed it. The hardware is not the risk; the policy is.
This entry is written from the 4 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
It depends on how you will use it. 62% would buy it again, which means roughly 38% would not. Owners no longer trust the company on drive policy.
The NAS works beautifully. What changed for owners was finding out the company could decide which drives their hardware would accept.
Owners no longer trust the company on drive policy. Hardware value per dollar has fallen behind competitors. A policy change after purchase can affect what your NAS accepts.
Worth it for: Home backup and media libraries; People who want NAS software to be easy; Households consolidating files off laptops. Think twice if: You want maximum hardware for the money; You were affected by the drive-locking policy; You need heavy transcoding or virtualisation.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 8.1 / 10 |
|---|---|
| First week | 8.4 / 10 |
| One month | 7.5 / 10 |
| Six months | 7.1 / 10 |
| One year | 6.9 / 10 |
| Two years or more | 6.9 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Technical reporting on the drive-compatibility policy.
Coverage of the partial policy reversal.
Specialist analysis of what the reversal covers.
Hardware review of the unit itself.