Strong mesh hardware with a support record that owners write long forum posts about. One firmware update locked people out of their own systems.
This entry is written from the 3 sources listed at the bottom of the page. The numbers are our editorial estimates drawn from that material, not measurements, and no statistical sample sits behind them.
It depends on how you will use it. 52% would buy it again, which means roughly 48% would not. Firmware support gaps are the defining long-term issue.
The hardware holds and the software support is the variable. Owner threads about waiting for fixes are the most consistent signal here.
Firmware support gaps are the defining long-term issue. Owners report models dropped from support while still in use. Long-running unresolved Wi-Fi issues fill the manufacturer's own forum.
Worth it for: Very large homes needing few nodes; People who will not update firmware casually; Anyone prioritising raw speed. Think twice if: You expect prompt firmware fixes; You would be stuck without working Wi-Fi during an issue; Subscription-gated security bothers you.
Our reading of how sentiment moves across an ownership period, drawn from the sources below. It is an editorial estimate, not tracked longitudinal data.
| At purchase | 7.9 / 10 |
|---|---|
| First week | 8.4 / 10 |
| One month | 7.2 / 10 |
| Six months | 6.6 / 10 |
| One year | 6.4 / 10 |
| Two years or more | 6.3 / 10 |
Owner reviews move this score. The researched figure stays visible next to it, so you can always see what the sources said before anyone voted.
Leave a review on the live pageEvery complaint and every piece of praise above traces back to these. The summaries are ours; nothing is quoted, and no link, quote or username anywhere on this site is invented.
Coverage of an update that prevented owners accessing their own systems.
Owner thread on the manufacturer's forum about delayed firmware support.
Owners discussing what happens when a model leaves support.